Before your first shift
- Confirm the details. Start time, address, entrance and who to ask for.
- Check the dress code. Warehouses and some stores require closed-toe or safety footwear. Ask if you're not sure.
- Bring your documents. In the USA, you'll need identity and work authorization documents for Form I-9. In Canada, have your Social Insurance Number ready.
- Have your bank details handy if you'll be paid by direct deposit.
- Plan your trip so you arrive 10 to 15 minutes early.
What usually happens on day one
Most large employers start with an orientation: paperwork, an introduction to the workplace and safety training. You may get a badge, a uniform and access to a scheduling app where you'll see your shifts.
Don't worry about remembering everything. Take notes, and ask when something isn't clear. Supervisors expect questions from new people.
Your right to a safe workplace
In the USA, workers have the right to a safe workplace and to report hazards without being punished for it. In Canada, workers generally have the right to know about hazards, to take part in health and safety at work and to refuse unsafe work.
If something seems unsafe, tell your supervisor. If it isn't addressed, the official resources below explain your options.
After the first week
Check your first pay stub to make sure your hours and pay rate are right, and save your login details for the scheduling and payroll apps.
Official sources
Written by the JobNook Hub editorial team. We write practical, plain-language guides for hourly job seekers and check facts against official sources. Spotted something out of date? Tell us.
